1. Introduction
Home Pro Wizards ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines our practices regarding data collection, usage, and protection when you visit our website, submit quote requests, or contact our team.
2. Information We Collect
When you use our website or contact us for home services, we may collect:
- Contact Details: Your name, phone number, email address, and service postal/ZIP code.
- Service Details: Information regarding requested home repair, plumbing, electrical, or handyman projects.
- Usage Data: Anonymized metrics, browser type, referral URLs, and pages visited collected via Google Analytics.
3. How We Use Your Information
We use the collected information exclusively to:
- Prepare, calculate, and provide accurate estimates and quotes for requested jobs.
- Dispatch and coordinate technician visits and emergency service callouts.
- Respond to customer support inquiries and questions.
- Analyze aggregated website performance to improve user experience and ad relevance.
4. Information Sharing & Third Parties
We do not sell, rent, or trade your personal information to third parties. We share data only with verified service tools strictly required to operate our business (such as secure dispatch alerts, reCAPTCHA spam verification, and Google Analytics).
5. Data Security
We implement industry-standard technical measures, encrypted communication protocols (HTTPS/SSL), and access controls to safeguard your personal information against unauthorized access, alteration, or disclosure.
6. Your Rights & Inquiries
If you have any questions about this Privacy Policy or wish to request correction or removal of your contact information, please contact our team via phone or email.